Refunds on Software
Sales on software items are final, returns are not accepted.
Refunds / Returns for Physical Goods
We will accept returns within 30 days of purchase. Conditions apply:
- Opened items are subject to a 20% restocking fee.
- Buyer pays return shipping.
To initiate a return, please send an email to firstname.lastname@example.org. Please reference the Order #, place of purchase (website, ebay, etc etc), and the item(s) you’d like to return.
Cancelling Your Order
Orders can only be cancelled before they have shipped. Once a shipping label is in the system, we cannot cancel the order. If your order has shipped you must go through the return process outlined above.
Please contact us if you have questions.